An NHS trust in the Midlands has successfully improved its Care Quality Commission (CQC) rating, rising from “inadequate” to “good.”
The Midlands Partnership University NHS Foundation Trust, which provides physical and mental health services, adult social care, and support for learning disabilities in Shropshire and Staffordshire, was previously told to make improvements after a 2023 inspection.
The latest CQC report, following an inspection in January, states that the trust is now providing a “safe service” that meets the individual needs of patients, driven by strong leadership. The CQC had previously raised concerns about staff shortages impacting care quality.
The trust operates services at The Redwoods Centre in Shrewsbury and St George’s Hospital in Stafford.
Andy Brand, CQC deputy director of operations in the Midlands, praised the trust for taking feedback from the previous report seriously and making significant changes. “We were really pleased to find the trust had used our previous report and taken on board our feedback to make improvements,” he said.
Brand added that patients reported feeling safe, listened to, and supported by staff. He highlighted the positive teamwork across wards, where different teams worked together, sharing resources to support each other.
The CQC report also highlighted that care plans were up to date, staff treated patients with kindness and respect, and leaders were visible, approachable, and open. It also noted that there were enough staff to ensure patient safety and meet their needs.
The trust’s leadership and staff have been commended for their commitment to improving care quality.
Related topics:
