Portales, NM – Eastern New Mexico University (ENMU) has announced a new partnership with TimelyCare, a leading virtual health and well-being provider in higher education, aimed at offering students free and equitable access to mental health support and medical care.
This collaboration expands the resources available at ENMU’s campus counseling center, providing students with round-the-clock access to healthcare services designed to enhance their well-being, engagement, and retention.
“We aim to meet students where they are, and TimelyCare allows us to do that effectively,” said Christy Johanson, Vice President for Student Affairs and Enrollment Management. “This platform supports all ENMU students, including those studying online, by providing accessible health and wellness services that enable them to focus on their educational journeys and experiences. TimelyCare breaks down the barriers of time constraints, ensuring services are available when students need them most. I am thrilled about the launch of this platform and hope our student body shares my enthusiasm as they explore the many resources at their disposal.”
Through the TimelyCare platform, ENMU students can access a wide range of virtual care options from licensed physicians and counselors across all 50 states, at no cost and without the need for traditional insurance. Available services include:
On-demand and appointment-based medical care
Immediate mental health and emotional support (TalkNow)
Appointment-based mental health counseling (up to 12 sessions per academic year)
Psychiatric support
Student success coaching
Care navigation
Peer support community
Digital self-care resources
The partnership with TimelyCare facilitates a hybrid model of care, complementing on-campus resources with virtual services. Key benefits for students include:
Convenient 24/7 access to care
Reduced wait times for appointments
A diverse network of healthcare providers
Enhanced peace of mind regarding health and wellness
“With nearly seven out of ten students reporting mental health issues such as stress, anxiety, or depression, the need for expanded access to virtual health interventions like TimelyCare has never been more pressing,” stated Luke Hejl, CEO and co-founder of TimelyCare. “Ultimately, supporting students means providing them with access to care whenever and wherever they need it.”
About Eastern New Mexico University
For 90 years, Eastern New Mexico University has been dedicated to preparing students for successful careers and advanced study. ENMU is an institution that values every individual and believes in their potential for growth and achievement. The university welcomes students facing various challenges, offering a supportive environment for those who may doubt their ability to pursue higher education.
ENMU combines an engaging learning atmosphere with modern technology to create a rich educational experience for traditional-aged students, adult learners, and organizations through its undergraduate and graduate programs. The institution prides itself on offering affordable tuition while providing fulfilling educational opportunities.
About TimelyCare
Founded in 2017, TimelyCare is a trusted virtual health and well-being provider for higher education, with a mission to foster student success and enhance the health and well-being of campus communities. Currently serving over 2.3 million students, educators, and staff across more than 350 campuses nationwide, TimelyCare offers a comprehensive suite of services that includes mental health counseling, on-demand emotional support, medical care, psychiatric care, health coaching, student success coaching, and peer support. By expanding access to vital resources, TimelyCare empowers students and staff to thrive in all aspects of their lives.
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